Effective Negotiating Skills Workshop

This highly practical and inteactive workshop is aimed at people who want to increase their range of influencing skills in order to reach better, more satisfying agreements with customers, suppliers and colleagues. It opens minds to everyday opportunities to use negotiation, as well as more obvious situations such as making a purchase, resolving claims or agreeing a contract.

The workshop provides answers to key issues such as:

• What negotiation is and isn’t, and what it takes to do it well
• When to use and when not to use negotiation
• How to prepare one’s heart and mind for success
• What process works best and is easiest to follow
• How to deal effectively with difficult people and situations
• How to avoid the common pitfalls
• What exactly is "win win", why it is necessary and how to achieve it

Programme:

• Welcome, objectives, expectations and scene setting (business and personal rationale for being on this workshop)
• Myths and realities about negotiating – understanding that we are all negotiators; common misconceptions and self limiting beliefs; the mindsets and skills for successful negotiating
• A quick practical exercise to sharpen our understanding of what negotiating is and isn’t
• Planning to negotiate - simple and quick tools to help you prepare
• Using literal listening
• Objection handling skills - including skill sharpener exercises in questioning and summarising
• Handling negotiations with people you find difficult
• Win Win is more than a catchphrase – what it means and how to acheve it
• Practical exercises, feedback and review of key lessons
• Personal action planning
• Workshop review and close - summary of key points and next steps

Duration

One day.

Next Steps

All of our programmes are tailored to meet the specific needs of your organisation. Contact us today for a free initial consultation.

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